Privacy Policy – Sunnieside AI
Effective Date: 11/08/2025
Sunnieside AI (“we”, “our”, “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you use our website, services, or software.
1. Information We Collect
We may collect the following personal information:
Name, email address, phone number, business name, and other contact details.
Information you submit via forms, chatbots, or surveys.
Payment and billing details (processed securely via third-party providers).
Marketing interaction data (e.g., page visits, clicks, form submissions).
Any content you upload or provide for campaigns.
We may also collect non-personal information such as IP addresses, browser type, and device data through analytics tools and cookies.
2. How We Collect Information
We collect information when you:
Fill out forms on our website, landing pages, or ads (including Facebook Instant Forms).
Subscribe to our services or newsletters.
Communicate with us via email, phone, chat, or social media.
Use our software platform or client portal.
Engage with our marketing campaigns.
3. How We Use Your Information
We use your personal information to:
Provide and manage our services.
Communicate with you about your account, projects, and updates.
Send marketing communications (with your consent).
Improve our services, website, and marketing campaigns.
Comply with legal and regulatory requirements.
4. Use of AI and Automation
Our services may use artificial intelligence and automation tools to generate content, analyse data, and send communications. While we aim for accuracy, you should review AI-generated outputs before using them publicly.
5. Sharing Your Information
We do not sell your personal information.
We may share your data with:
Service providers and subcontractors who assist in delivering our services (e.g., GoHighLevel, payment processors, hosting providers).
Platforms you connect to our system (e.g., Facebook, Google, email marketing tools).
Legal or regulatory authorities when required by law.
6. Storage & Security
Your information is stored securely in our CRM and associated systems. We take reasonable steps to protect it from unauthorised access, alteration, or disclosure.
7. Cookies & Tracking
We use cookies, pixels, and similar technologies for analytics, advertising, and service functionality. You can adjust your browser settings to refuse cookies, but some services may not work properly.
8. Your Rights
You have the right to:
Access and request a copy of your personal information.
Request corrections or deletion of your data.
Opt out of marketing communications at any time by using the unsubscribe link or contacting us.
9. Third-Party Links
Our website and communications may contain links to third-party sites. We are not responsible for the privacy practices of those sites.
10. Changes to This Policy
We may update this Privacy Policy from time to time. The latest version will be posted on our website with the updated date.
11. Contact Us
If you have questions or requests about this Privacy Policy, please contact:
Sunnieside AI
Email: [email protected]
Website: www.sunniesideai.com